Frequently Asked Questions
FAQs
We custom make every item to order. Every home is different, every window or door opening is different. Some houses move over time and door frames and windows can also go out of square. That’s why there is no standard size window or door. Our team will happily come to your home to measure and build to the exact requirements of your individual property.
Our rep will come to you and show you examples of our products. Otherwise feel free to visit showroom for our team to show you the products on display
Send us a photo or bring the part you need to replace into our showroom and we will do our best to provide a replacement part for you. If we can’t, we may know an alternative, or someone who can help.
A single lock features one locking point located at the center of one side of the door. This is only classed as a barrier door. In contrast, a triple lock has three locking points connected by internal rods, positioned at the top, middle, and bottom of the door. All three locking points engage simultaneously when the key is turned. A door can only be called a security door if it has a triple lock, this is why we sell a triple lock as standard in any security door.
Yes, we provide pet doors in a variety of sizes to suit your pets. While pet doors can easily be installed into any security door, it’s important to note that this modification will mean your door will no longer be classified as a security door, it becomes classified as a barrier door only.
According to the National Security Screen Association the installation of a pet door into a security screen will mean that the door is no longer compliant to Australian Standards and does not meet the AS 5039. This is because the opening created for you pet to move through exceeds the maximum aperture within the mesh nominated under AS1539-2008.
When considering a pet door for your home, it is important to determine the level of security you require for your home, and how a pet door may compromise that.
316 Stainless Steel is corrosion resistant, due to naturally occurring chromium-rich oxide film on its surface. Though this film is extremely thin, it is incredibly resistant, any damage caused by abrasion, cutting or machining is rapidly repaired. This corrosion resistance is its main advantage over standard 304 grade steel, and is often used in more aggressive climates such as sea-front properties as well as fittings on wharves or piers.
With the same mechanical, physical and fabrication characteristics as standard 304, it’s a no brainer to choose 316 grade stainless steel for your property. Invisi-Gard Stainless Steel Security Products use only 316 Marine Grade Stainless Steel.
There is no such thing as a standard size for a window or door. Every property is different. This is why we offer custom solutions for every property. We will measure each individual opening on your property and provide a price and solution to match.
Yes, all our quotes include installation and GST unless requested otherwise.
Use our Request a Quote Form or call our office to arrange a free no obligation measure and quote.
We can absolutely quote off your house plan. Use request a quote on our contact page, attach your plan and let us know what products you are interested in, and our team will get back to you within 3 working days with your plan quote.
Yes, we can provide supply only orders. You will be responsible for providing us all measurements (make-sizes) which we will manufacture to. We are unable to come to site and provide quotes for supply only. These items can be ordered and collected from our office in Beenleigh.
Yes, let us know your plans at time of quoting so we can provide a pricing solution based on your needs.
Once you have accepted your free measure and quote, a deposit is required in order to proceed. Once received and processed, we may need to arrange for a check measure to be completed prior to manufacture. Once your product/s are fully manufactured our team will be in contact with you to book your installation.
The duration of time required to install your job will depend on product type, volume, and complexity. However, we can usually install most properties within a few hours. If longer than this is required our team will advise when booking in your installation.
Yes, all our quotes include installation and GST.
We install anywhere from Caboolture, to Ipswich, down to the southern end of the Gold Coast and out to Beaudesert. Just get in touch and a member of our team will happily arrange a day and time for your free measure and quote.
We install all of our products to the current Australian Standards. If you require a product to be installed in any other way, please discuss this with the team when they come out for your measure and quote. Please ensure your request is reflected on the quotation before you go ahead. All requests must be reflected in writing.
Please ensure that there is no furniture or items directly in front of any window or door to be installed. Please ensure there is clearance of at least one metre from the opening. Please also have all window and door tracks clean prior to install.
The Australian Standard for Buildings in Bushfire Prone Areas mandates the screening of openings with mesh for different Bushfire Attack Levels (BALs). For sites with a BAL-40 rating, the mesh must have apertures smaller than 2mm and be constructed from non-corrosive steel. Invisi-Gard mesh, with apertures of 1.6mm and made of marine-grade stainless steel, meets these requirements and is suitable for fire-prone sites up to BAL-40.